Privacy Policy & SMS Communications

McPike Home Services

Email: josh@mcpikehome.com

Effective Date: 2/12/26

1. Who We Are

McPike Home Services is a residential home services company serving Southern Maine. We use Jobber, our customer management platform, to schedule services and communicate with customers.

2. SMS Messaging (Jobber Communications)

When you provide your phone number and request service from McPike Home Services, you consent to receive text messages from us through our Jobber platform related to your service.

These messages may include:

  • Appointment confirmations and reminders

  • Schedule changes

  • Estimates and invoices

  • Job updates

  • Service-related follow-up communication

Message frequency varies based on your service activity.

Message and data rates may apply.

To stop receiving text messages at any time, reply:

STOP – to unsubscribe

HELP – for assistance

After you send STOP, you will no longer receive SMS messages from us unless you initiate further communication.

We do not send unsolicited marketing text messages.

3. Information We Collect

We may collect:

  • Name

  • Phone number

  • Email address

  • Service address

  • Service history

  • Payment details (processed securely through third-party providers)

Information is collected when you request an estimate, schedule service, or communicate with us.

4. How We Use Information

We use your information to:

  • Schedule and complete services

  • Send service-related communications

  • Process payments

  • Provide customer support

  • Maintain service records

We do not sell, rent, or trade your personal information.

5. Data Protection

Customer information is stored securely within Jobber and other secure business systems. Access is limited to authorized personnel only. We use reasonable administrative, technical, and physical safeguards to protect your information.

6. Information Sharing

We may share necessary information with trusted third-party providers strictly for business operations, including:

  • Jobber (CRM and scheduling platform)

  • Payment processors

  • Accounting software

These providers are required to protect your information.

7. Your Rights

You may request to:

  • Review the personal information we have on file

  • Correct inaccurate information

  • Request deletion of your information (subject to legal recordkeeping requirements)

To make a request, contact us at the phone number or email above.

8. Policy Updates

This Privacy Policy may be updated periodically. Updates will be posted on this page with the revised effective date.